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Pilon School of Business

Office Administration – Health Services

Provide vital office support to health-care professionals.

This program was formerly known as "Office Administration – Medical."

Learning Outcomes

The graduate has reliably demonstrated the ability to:

  • Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
  • Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
  • Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
  • Operate and provide support to others related to the use of office equipment and technologies.
  • Evaluate, establish and administer health records management systems to ensure confidential, secure, accessible and organized electronic and paper records.
  • Produce financial and client billing records for health services by compiling relevant information and using accounting software.
  • Produce health documents and reports using available technologies and applying industry standards.
  • Use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team.
  • Identify and use non-invasive clinical tasks to support effective and efficient health service operations.