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Pilon School of Business

Office Administration – Health Services

Provide vital office support to health-care professionals.

For the Winter 2021 semester, this program will be delivered entirely through remote learning. View delivery modes for all programs.

Sheridan’s Office Administration – Health Services program gives you the skills you need to work in a busy health-care office or setting.

Critical training

The two-year program focuses on technical and professional skills required to work in a variety of Health Service settings. You will learn to use specialized medical software, OHIP billing, electronic calendaring and scheduling, and communication software applications.

Things you'll learn

  • Medical office procedures.
  • Medical terminology, anatomy and medicine.
  • Medical e-billing and scheduling.
  • Medical transcription and techniques.
  • Specialized medical software applications.

Medical Simulation or Field Placement

When you have successfully completed the first three terms and have met a prescribed GPA, you have the option of choosing either a Medical Simulation course or Field Placement (two days per week). Both options prepare you for entry-level administrative support positions in a medical office or setting. This is an excellent opportunity to gain work experience and evaluate different career paths.

Additional information

Learning in this program includes:

  • Specialized administrative support to medical professionals.
  • Producing accurate medical documents using a variety of specialized medical software applications.
  • OHIP billing information electronically.
  • Research on the Internet.
  • Scheduling and task coordination skills.
  • Essential interpersonal skills.
  • Customer service skills through simulated patient encounters.
  • Written and oral communication skills.

Enhanced learning through mobile computing

Sheridan’s advanced mobile computing teaching environment gives you 24/7 access to the course materials and software applications used in class. Using your personal laptop computer, you can perform class activities, complete assignments, and e-communicate with your professors and classmates. Mobile computing gives you freedom and flexibility that lead to greater learning.

  • Ontario College Diploma

    • Full-time
    • 2 yrs (4 semesters)
    • Program code: POAHS