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Pilon School of Business

Office Administration – Health Services

Provide vital office support to health-care professionals.

This program was formerly known as "Office Administration – Medical."

Sheridan’s Office Administration – Health Services program gives you the skills you need to work in a busy health-care office or setting.

Critical training

The first year of study provides you with a foundation in basic administration skills you need to succeed in any office position. In your second year, you'll learn to use specialized medical software, OHIP billing, electronic calendaring and scheduling, and communication software applications.

Things you'll learn

  • Medical office procedures.
  • Medical terminology, anatomy and medicine.
  • Medical e-billing and scheduling.
  • Medical transcription and techniques.
  • Specialized medical software applications.

Medical Simulation or Field Placement

When you have successfully completed the first three terms and have met a prescribed GPA, you have the option of choosing either a Medical Simulation course or Field Placement (two days per week). Both options prepare you for entry-level administrative support positions in a medical office or setting. This is an excellent opportunity to gain work experience and evaluate different career paths.

Additional information

Learning in this program includes:

  • Specialized administrative support to medical professionals.
  • Producing accurate medical documents using a variety of specialized medical software applications.
  • OHIP billing information electronically.
  • Research on the Internet.
  • Scheduling and task coordination skills.
  • Essential interpersonal skills.
  • Customer service skills through simulated patient encounters.
  • Written and oral communication skills.

Enhanced learning through mobile computing

Sheridan’s advanced mobile computing teaching environment gives you 24/7 access to the course materials and software applications used in class. Using your personal laptop computer, you can perform class activities, complete assignments, and e-communicate with your professors and classmates. Mobile computing gives you freedom and flexibility that lead to greater learning.

Program Offerings

  • Ontario College Diploma

    • Full-Time
    • 2 yrs (4 semesters)
    • Program code: POAHS