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Faculty of Applied Science & Technology

Information Technologies Support Services

Play a critical role in today's IT industry.


Creative, innovative learning is at the core of all Sheridan’s courses. Here are the courses you’ll take in this program.

Semester 1    
SYST19866 Operating Systems Technologies (A+ Certification – Prep) 3
APPL10302 Web Design 3
PROG18379 VB .net Programming 3
APPL10016 Productivity Software using MS Word (Expert Level) 3
APPL19014 The Spreadsheet Power User Using MS Excel (Expert Level) 3
  General Education Course (Mandated) 3
Total   18
Semester 2    
INFO29760 Hardware Troubleshooting and Maintenance (A+ Certification Prep – Hardware) 3
TELE13167 Introduction to Data Communications and Networking 3
APPL10604 Call Tracking and Management 3
COMM10074 Customer Service Skills 3
DBAS11890 Database Management Using MS Access 3
COWT10022 Cooperative Education Forum 1
  General Education Course (Open) 3
Total   19
COWT19999 Co-op Work Term (optional) 7
Semester 3    
TELE33324 Data Network Design and Configuration – Routers and Switches 3
APPL20984 Help Desk Management 3
DBAS20199 SQL and Database Management 3
SYST13416 Linux/Unix Operating Systems 3
SYST23551 Windows Server Administration 3
  General Education Course (Open) 3
Total   18
COWT20799 Co-op Work Term (optional) 7
Semester 4    
INFO24178 Computer and Network Security 3
BUSM19753 Entrepreneurship 3
INFO20172 IT Project Management Using PMP 3
SYST28043 Web Technologies 3
INFO16178 Training the IT Trainer 3
COMM16165 Technical Reports and Presentations 3
APPL27370 Mobile Support in a MS Exchange Environment 2
Total   20

Note: Courses and prerequisites are subject to change. Please contact your faculty office to obtain your program map.

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