Develop a specialized skill set that combines technological expertise with critical thinking and problem-solving abilities.
The Information Technologies Support Services program emphasizes hands-on IT learning via labs, simulators and projects. As a balanced offering, part of the program covers "soft skills" such as customer support, team-based work, leadership, entrepreneurship and communication.
Get direct experience in all areas of PC and server hardware, software and networking, including:
- Network design and maintenance
- Operating systems and databases (Linux and Microsoft)
- Website design
- Call tracking and customer service
- Network security
- Virtualization and cloud computing
Mobile computing: Anytime, anywhere
IT Support Services is part of Sheridan's mobile computing program — you'll work on your laptop and have online access to lecture notes, assignments and other class material.
Information Technologies Support Services professionals play a critical role in today's technology-driven economy, helping end users work effectively with complex hardware, software, networks, websites and other sophisticated tools.
Paid co-op work placements provide valuable IT support experience and professional contacts, while offsetting educational costs. Enrolment is limited through an additional selection process.
Information Technologies Support Services courses are taught at the Davis Campus in Brampton, Ontario.
Ontario College Diploma
- Co-op | 2 yrs (4 semesters)
- Program code: PITSC
Column one has the Start date, second the Locations and third the Availability Start date Locations Availability Sep 2017 Davis Campus (Brampton) Available Jan 2018 Davis Campus (Brampton) Available