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Faculty of Applied Science & Technology

Information Technologies Support Services

Play a critical role in today's IT industry.

Develop a specialized skill set that combines technological expertise with critical thinking and problem-solving abilities.

Hands-on emphasis

The Information Technologies Support Services program emphasizes hands-on IT learning via labs, simulators and projects. As a balanced offering, part of the program covers "soft skills" such as customer support, team-based work, leadership, entrepreneurship and communication.

Hands-on experience

Get direct experience in all areas of client and server hardware, software and networking, including:

  • Network design and maintenance
  • Operating systems and databases
  • Website design
  • Call tracking and customer service
  • Network security
  • Virtualization and cloud computing

Mobile computing: Anytime, anywhere

In the IT Support Services program, you'll work on a laptop and have online access to lecture notes, assignments and other class material. You'll use OnTheHub — a multi-vendor software repository for student download and use with an academic license.

Additional information

Information Technologies Support Services professionals play a critical role in today's technology-driven economy, helping end users work effectively with complex hardware, software, networks and websites using sophisticated tools and applications.

Paid co-op work placements provide valuable IT support experience and professional contacts, while offsetting educational costs. Enrolment is limited through an additional selection process.

Information Technologies Support Services courses are taught at the Davis Campus in Brampton, Ontario.

  • Ontario College Diploma

    • Full-time
    • Co-op | 2 yrs (4 semesters)
    • Program code: PITSC