By the end of this program graduates will have the ability to:
- Work and communicate in a manner consistent with professional ethics and practice, a respect for self, others, and relevant law and legislation.
- Employ all relevant security techniques to ensure the protection of the public, and the security of the staff, and clients in institutional, residential and community settings.
- Intervene with clients, individually and in groups, in order to address and manage problems and to facilitate constructive behaviour change.
- Observe, monitor, record and assess client behaviour accurately, and respond appropriately in compliance with legal and organizational requirements.
- Assist in the prevention and resolution of conflict, crisis and emergency situations using methods consistent with legal requirements and organizational policy.
- Establish and maintain constructive relationships with clients, staff, professionals and the community.
- Participate in program planning, implementation, assessment and evaluation to meet the needs of clients, staff and administration within the organizational environment.
- Apply knowledge of social sciences concepts when interacting with clients, staff, professionals and the public.